Celebrating the 25 most innovative UiPath customers
About the UiPath AI25 Awards
Formerly the UiPath AI10 Awards, the AI25 Awards now honor 25 bold innovators using AI and automation to realize significant value from vastly improved productivity, customer experience, and employee engagement.
Redefining success with AI + automation
Using the UiPath Platform™ at the foundation, the AI25 Award winners set a higher standard for innovation in AI and automation, embracing and accelerating change, and paving the way for others.
Meet the 2024 UiPath AI25 Award winners
Healthcare
AGS Health
Healthcare
AGS Health
This healthcare financial and administrative services provider with $50 billion in annual accounts receivable used UiPath AI and automation to improve the fax indexing activities in its revenue cycle management (RCM) process. The result: significantly improved efficiency and accuracy and 3X scaling of document handling—leading to higher revenues and enhanced client satisfaction.
Financial Services
Banco Azteca
Financial Services
Banco Azteca
Banco Azteca—one of Mexico’s largest financial institutions with operations extending into Central and South America—has revolutionized its claims management process. By automating workflows with the UiPath Platform and leveraging UiPath Document Understanding™, it’s saved millions monthly, boosted productivity by 50%, and now can resolve over 50% of customer requests within a single day.
Insurance
Baylor Scott & White Health Plan
Insurance
Baylor Scott & White Health Plan
Texas-based Baylor Scott & White Health Plan, part of one of the largest nonprofit healthcare systems in the United States, streamlined its claims process with UiPath automation and third-party AI and generated healthy results: cutting costs in half, increasing processing speed by 70%, and achieving a 99.6% accuracy rate in data extraction from complex documents. UiPath partner Eviden helped to implement the solution.
Manufacturing
Beko Corporate
Manufacturing
Beko Corporate
Using UiPath AI and automation, Beko—the world’s second-largest producer of major home appliances, with operations across 14 countries—transformed its invoice processing. Much shorter invoice processing times and improved accuracy have significantly improved satisfaction across the supply chain. UiPath partner VBM provided support from initial planning to post-implementation monitoring.
Healthcare
CareSource
Healthcare
CareSource
CareSource, a nationally recognized, nonprofit managed care organization in the United States with 2+ million members, leveraged UiPath AI and automation technologies to automate over 50 use cases across multiple departments. This broad application of AI and automation has improved operating efficiencies, reduced costs, cut claims processing time, and increased member and employee satisfaction.
Travel and Hospitality
Cathay
Travel and Hospitality
Cathay
Cathay, a premium travel lifestyle brand, has driven its digital transformation by successfully scaling its use of the UiPath Platform across more than 18 business units of Cathay Pacific Airways—including deploying its first intelligent document processing (IDP) use case for finance invoices. They’re now flying high with improved productivity, enhanced customer and employee experiences, and 27,000 hours saved annually.
Professional Services
Chartered Accountants Ireland
Professional Services
Chartered Accountants Ireland
Chartered Accountants Ireland, the premier professional body for Ireland’s accountants with 32,000 members, transformed its programs admissions process with UiPath AI and automation. As a result, it has improved accuracy of data extraction from its program applications, cut processing time by 60%, and saved thousands of hours per year. The bottom line: faster responses for candidates and improved overall customer experience. UiPath partner FutureWorkForce helped drive the effort.
Motor Vehicle
Classic Collision
Motor Vehicle
Classic Collision
By leveraging the UiPath Platform, including UiPath Document Understanding™, in its bid to automate back-office processes, Classic Collision, a leading national multisite collision repair operator based in Atlanta, has significantly streamlined operations, delivering ROI of $4.8 million since January 2023 and setting a new benchmark in utilizing AI and automation for business growth. UiPath partner Welcomely provided strategic guidance and support.
Life Sciences
CSL Behring
Life Sciences
CSL Behring
By implementing UiPath AI and automation, CSL Behring, a global leader in biotech known for delivering lifesaving medicines and treatments for rare and serious diseases, streamlined processes across departments to save hundreds of thousands of hours of manual work annually, gain accuracy in compliance reporting, and drive costs down. The company partnered with UiPath partner Capgemini in its automation implementation.
Financial Services
Deluxe
Financial Services
Deluxe
Working with UiPath partner qBotica, Deluxe—a leading payments and financial technology solutions company in the United States—successfully implemented UiPath AI and automation to analyze more than 900 complex legal documents. With 800 hours saved on just a single pricing use case, plus increased data reliability across the board, they’ve transformed operations. Post-extraction analysis uses AWS Amazon Bedrock connectors.
Energy and Utilities
Elia Group
Energy and Utilities
Elia Group
This energy giant with more than 30 million German and Belgian customers has tapped into AI and the UiPath Platform to transform its travel invoicing operations. With savings upwards of €40,000, improved operational efficiency and accuracy, and higher employee satisfaction, it’s now wired for growth and market success.
Energy and Utilities
Enerjisa Enerji
Energy and Utilities
Enerjisa Enerji
Enerjisa, Turkey's leading electricity company serving 10.6 million customers, is leveraging UiPath AI and automation to transform its invoice processing. Starting with automating their document classification process, which saved $350,000, they now have plans to expand the use of UiPath Document Understanding™ and other AI-powered automation across all departments. UiPath partner VBM provided support for implementation.
Insurance
Eureko Sigorta
Insurance
Eureko Sigorta
Working with partner VBM, Eureko Sigorta, a leading bank insurer and risk assessment expert in Turkey, leveraged UiPath AI and automation capabilities to revolutionize its testing processes. By meaningfully reducing manual testing efforts and minimizing human errors, they captured significant improvements in both operational efficiency and customer satisfaction.
Financial Services
GCash
Financial Services
GCash
The leading financial services app in the Philippines, GCash, has reduced response times by leveraging UiPath automation and GenAI. By improving process efficiency by 76% and automating nine critical back-office tasks, they’ve raised Net Promoter Scores by 10%, improved customer satisfaction by 22%, and saved 38,000 hours in one year.
Manufacturing
Global Leader in Digital Technology
Manufacturing
Global Leader in Digital Technology
This global technology giant harnessed generative AI and automation to streamline the analysis of engagement and sentiment from employee comments and responses to its internal publications. The initiative has enhanced employee engagement, supported more strategic decision making, and saved hundreds of manual work hours. In a separate AI25 Award–winning use case, the company is leveraging UiPath AI and automation to manage regulatory documentation for its India-based logistics team—significantly enhancing accuracy and compliance while saving 12,000 hours and $150,000 per year.
Business Services
GreenPoint Management
Business Services
GreenPoint Management
By automating key operations such as data extraction and validation through UiPath AI tools, GreenPoint Management, a leader in packaging waste management, has reduced document processing time by 98%, ensured near-perfect data accuracy, and freed up 10,000 hours annually. Working with UiPath partner Aggranda, they have improved efficiency, scalability, and compliance while furthering their mission of sustainable waste management.
Travel and Hospitality
International Airlines Group (IAG)
Travel and Hospitality
International Airlines Group (IAG)
IAG GBS, the business services group of International Airlines Group, has leveraged UiPath AI and automation to transform operations—freeing up the equivalent hours of 300 full-time employees. With a new ability to process customer cash refunds in less than a minute and provide enhanced 24x7 support, they’ve not only lowered costs, but also increased their revenues, with an estimated additional £180 million in benefits by 2027.
Entertainment and Media
La Française des Jeux
Entertainment and Media
La Française des Jeux
La Française des Jeux, the operator of national lottery games for France and the Republic of Ireland, has leveraged UiPath AI and automation to streamline the registration process for about 30,000 retailers. That has saved them the equivalent of 250 working days a year and has significantly boosted operational efficiency.
Life Sciences
Leading Global Healthcare Company
Life Sciences
Leading Global Healthcare Company
This multinational pharmaceutical company’s Intelligent Automation CoE team implemented AI, automation, and agentic automation from UiPath and third-party providers to achieve near-instant resolution of Level 1 security incidents and 40% faster response to Level 2 incidents.
Healthcare
Omega Healthcare
Healthcare
Omega Healthcare
Omega Healthcare, a leading provider of end-to-end revenue cycle management solutions, has significantly streamlined its process of summarizing patient medical records using UiPath AI and automation. They’ve automated workflows that extract and process medical records and are using AI to convert the results into structured data—substantially improving operational efficiency, generating cost savings, and increasing the accuracy of patient documentation.
Energy and Utilities
Origin Energy
Energy and Utilities
Origin Energy
By implementing UiPath AI and automation, Origin Energy, Australia’s leading energy retailer, significantly enhanced its payment receipt processing, resulting in an average processing time of 40 seconds per receipt, a 96% accuracy rate for data extraction, and a direct annual cost savings of AU$500,000. The resulting gains in operational efficiency have allowed the team to focus on more strategic tasks.
Technology
Outbrain
Technology
Outbrain
By using UiPath Communications Mining™ and the UiPath Platform, Outbrain—a world-class online advertising platform—has significantly streamlined its support and operations roles, reducing manual work by 50%, freeing up time to focus on strategic initiatives, and driving millions in increased annual revenue.
Professional Services
Schulz & Partner
Professional Services
Schulz & Partner
Schulz & Partner Rechtsanwaltskanzlei u. Unternehmensberater, a Germany-based boutique law firm specializing in professional debt counseling, used UiPath AI and automation to successfully implement a document understanding and automation solution to handle creditor documents. Working with UiPath partner Cronos Automation, Schulz & Partner saw a significant increase in efficiency, a €250,000 cut in labor costs, and a reduction of thousands of working hours in one year.
Manufacturing
Şişecam
Manufacturing
Şişecam
Using UiPath AI and automation technologies for document classification and management in its human resources department, Şişecam, one of the largest glass manufacturers in Europe, increased its processing capacity six-fold. By reducing manual work, it cut process time by 87.5%, brought down operational costs, and enhanced employee job satisfaction. UiPath partner VBM provided support from planning through post-implementation monitoring.
Professional Services
Sweco
Professional Services
Sweco
Sweco, a leading European architecture and engineering consultancy, has used UiPath AI and automation to power proprietary tools like SwecoGPT and ContractIQ. These tools have significantly streamlined the customer contract evaluation process and other business operations, leading to savings of over 250,000 hours of work annually and freeing up resources to focus on innovation and sustainable solutions.