Document automation

Do you spend hours every day drafting documents by pulling information from scattered sources? You’re definitely not alone. Across both industries and departments, people in businesses all over the world face the same daily grind. However, just because it’s common doesn’t mean it’s not time-consuming. And just because it’s necessary doesn’t mean you don’t have other tasks that need your attention. Imagine if you could create documents with all the right information instantly, without the hassle. With document automation, that’s exactly what you can do.

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The UiPath Platform: where automation turns AI’s promise into real-world impact

Automate: don’t just imagine possibilities. Turn them into better ways of working. Today.

What is document automation?

Document automation, or Document Understanding, is the process of creating templates for common documents to streamline and automate the document creation process. AI helps create documents that are often used as repeating templates. Those could be contracts, invoices, reports, or letters. This not only saves time and effort but also reduces human error and increases efficiency and productivity.

For example, you work in a law firm, and most of your time is spent writing contracts. Rather than manually collecting forms and relevant information from the parties involved and drafting the document yourself, legal document automation can do it for you in real-time.

UiPath Intelligent Document Processing reduces manual intervention in document-generation and modification processes ‌to where it’s necessary. As a result, it helps to improve efficiency, reduce human-induced errors, and can even enhance compliance with sensitive information. Therefore, document automation is particularly beneficial for high-volume, document-heavy industries.

How does document automation work?

Document Understanding works by leveraging software robots and other advanced technologies, like generative AI and machine learning (ML). 

The end-to-end process might look something like this:

Step 1: data classification

First, documents are captured, either by scanning physical files or importing digital files. Then they are converted to a readable format using technology like optical character recognition (OCR).

Step 2: data extraction

The software identifies key data fields and extracts information based on predefined rules or ML models.

Step 3: data validation

After extraction, the data is validated for accuracy, often through checks against existing records or rules.

Step 4: document assembly

The validated data is leveraged to create a new document based on predefined document templates or ML models, amend existing documents, or fill in forms with the pertinent data.

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Benefits of document automation

Sounds great, doesn’t it? Still, you might be wondering how exactly document automation benefits businesses and their employees.

Document automation offers several clear benefits, which include:

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Time efficiency

Document automation streamlines repetitive tasks in document workflows, which can significantly speed up document creation.

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Human error reduction

Reducing human input strictly to where it’s necessary helps to minimize the risk of mistakes.

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Consistency

By following predefined formats, document automation ensures uniformity across generated documents.

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Compliance support

Document automation simplifies adherence to legal and regulatory standards through rule-based automation.

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Productivity enhancement

Document automation expedites document management processes. This frees up time for employees to handle more complex, value-driven tasks.

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Improved client experience

Automation enables faster document processing, leading to quicker service and responses.

Document automation use cases

As nearly every department across all different industries needs to create or modify business documents in some regard, there are countless use cases for document automation.  

Some common use cases for document automation across different departments and industries might include:

Real estate

Lease agreements: Document automation enables real estate professionals to quickly create lease agreements, clearly outlining all terms and easily adjusting them to meet clients’ specific needs.

Mortgage documents: Through document automation, real estate agents can compile mortgage documents in a digital format, allowing for quick, standardized, and error-free agreements that save time on drafting.

Legal teams

NDAs: Fully automate the creation of non-disclosure agreements, covering everything from drafting and negotiation to approvals, e-signatures, and tracking obligations.

Supplier agreements: Streamline the process of creating supplier agreements, from information intake and negotiation to e-signatures and obligation tracking.

Human resources

Employee agreements: Automate the process for employment agreements, from information intake and negotiation through to e-signature completion.

Remuneration letters: Generate and distribute personalized remuneration and salary increase letters at scale, incorporating dynamic clauses and calculations.

Additional use cases for document automation

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Enterprise use cases for document automation

  • Hiring and onboarding processes

  • Finance processes, such as accounts payable and receivable

  • Sales and order management processes

  • Customer relationship management (CRM) and support processes

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Banking and financial services use cases for document automation

  • KYC – Know Your Customer

  • Mortgage application and processing

  • Client and customer onboarding

  • Trade settlement and amendment processes

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Insurance use cases for document automation

  • KYC – Know Your Customer

  • Underwriting processes

  • Claims handling and processing

  • Customer queries and communication

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Healthcare use cases for document automation

  • Patient registration and processing

  • Consent and assent processes

  • Health insurance claims

  • Health history

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Public sector use cases for document automation

  • Immigration application and processing

  • Benefit application and processing

  • Unemployment certification and processing

  • Citizen questions and feedback

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Manufacturing use cases for document automation

  • Sales and order management processes

  • Accounts payable and accounts receivable

  • Purchase order processing

  • Customer and vendor communications

If you want to see some of these use cases in action, watch this webinar.

Automate your document-driven processes with UiPath

While UiPath Document Understanding can be a powerful tool on its own, it is better employed as part of a broader business workflow automation strategy. For instance, if document generation is just a single step in a wider business process, why stop at automating just that one step?

With the UiPath Platform, you can automate so much more than just document creation. You can:

  • Automate entire workflows, accelerating productivity and saving time.

  • Scale to meet growing workloads and adapt as business needs change.

  • Integrate existing software, APIs, and legacy systems into seamless cross-platform automations.

Want to learn more? Check out the UiPath Platform and discover how automation can kick your daily workflows into overdrive.