About Automation

Task automation

Do you ever feel like your daily productivity is hampered by needing to perform mindless and repetitive tasks? Don’t you wish you could just create a robot to take care of those for you so that you can focus your time and efforts on more strategic goals? Well, with task automation, you can do just that.

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What is task automation?

Task automation refers to the use of advanced technology and software to streamline tasks through automation. With task automation, you can automate your routine and repetitive tasks, freeing you up to focus on higher-value endeavors. Whether it’s automating email responses, scheduling social media posts, or managing data entry, task automation tools can significantly enhance productivity.

Task automation vs. process automation

If you’re familiar with automation technology, you might be wondering how task automation differs from other similar technologies, such as robotic process automation (RPA). The truth is, both ‌task automation and RPA are quite similar, as there is a good bit of overlap between the two.

Both RPA and task automation utilize software robots to automate routine, repetitive tasks. However, they differ in the scope of the business processes they are optimizing. While task automation is ideal for individual workers to automate their individual tasks, RPA is better suited to automating complex, end-to-end business processes.

For example, with task automation, you automate a task that requires you to transfer data from one application to another. With RPA, you can automate multi-step processes that span various systems, apps, and departments.

What tasks can be automated?

If task automation sounds like something you want to explore further, you might be wondering about which of your daily tasks can be automated. The truth is, you could probably incorporate automation into most of your day-to-day workload in some aspect or another. However, that doesn’t mean every task is well suited to automation.

When it comes to deciding which tasks to automate, you should look for ones that are high-volume, repeatable, and rule-based. These types of tasks are typically tedious, time-consuming, and don’t require much thought. Common tasks that are well suited for task automation include data entry, sending emails, scheduling social media posts, and sending payroll, among many others.

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Task automation use cases

Because task automation can be leveraged to meet the needs of the individual user, there are countless use cases for it across industries. Some of the most common use cases for task automation for different industries include:

  • Healthcare
  • Insurance
  • Finance
  • Retail
  • Human resources (HR)

Healthcare

  • Patient registration

  • Appointment scheduling

  • Post-appointment follow-ups

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Insurance

  • Claims processing

  • Customer onboarding

  • Policy renewal

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Finance

  • Payment processing

  • Loan application processing

  • Monthly report generation

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Retail

  • Returns processing

  • Automated marketing emails

  • Inventory management

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HR

  • New employee onboarding

  • Trainings scheduling

  • Employee file management

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Benefits of task automation

When employed effectively, task automation provides you with a range of benefits, from increased productivity to more efficient workflows. Some of the biggest benefits of task automation include:

Increased productivity

When you no longer have to dedicate part of your day to performing time-consuming tasks, you have more time to get higher-value tasks done. In other words, you can use your time more effectively to be as productive as possible on tasks that require human intelligence.

Reduced errors

While people don’t often intentionally commit errors in their work, errors do occur. This is especially true when an employee is tasked with performing boring, routine tasks. With task automation, the same tasks can get done with a far lower likelihood of an error occurring.

Lower operational costs

When more work is getting done in less time and with fewer errors, businesses realize a greater return on investment (ROI) and lower operational costs. Therefore, task automation is a win-win for workers and their organizations.

Greater job satisfaction

If you don’t have to dedicate time to tedious tasks, you can focus your attention on processes that add greater value to your organization. This can help create a greater sense of purpose in your work, leading to increased job satisfaction.

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How to automate tasks

Since task automation is intended for individual employees to leverage, most task automation platforms make automating tasks relatively straightforward. The process for automating tasks is as follows:

Step 1: Identify opportunities

The first step in the process is identifying the daily tasks that are best suited to automation. Review the criteria above to get started. Which of your tasks are high-volume, rules-based, and repeatable? You can also employ technologies like process mining and task mining to help you in the discovery process.

This step is also the time to prioritize the tasks you plan to automate. Which will deliver the greatest return for you? Just because one task might meet certain criteria, doesn’t necessarily mean it is the one you should start with.

Step 2: Develop automations

Once you’ve completed your preliminary research and determined which of your daily tasks are best suited to automation, you can begin creating the automations. The creation process itself depends on the platform you’re using. Many offer user-friendly interfaces, prebuilt automations, and drag-and-drop functionality for easy accessibility.

Step 3: Deploy and review

After your automations have been created, you can begin deploying them into your daily workflows. Then, you can review how the automations are performing. Are they working as intended, or do they need to be tweaked? Additionally, many automation platforms allow you to share your automations across your organization. Therefore, if you’ve created a particularly useful automation, you may find it’s worth sharing with your coworkers.

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Getting started with task automation

If you think task automation is right for you or your organization, the UiPath Business Automation Platform™ is a great place to get started. The Business Automation Platform enables both organizations and their employees to discover, build, and deploy automations to maximize operational efficiency. And with features like UiPath Assistant, even less tech-savvy employees can get in on the action.

Check out the UiPath Platform today and take the first step on your automation journey.