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In this session, Forrester analyst discusses how insurance experiences will evolve over the coming decade, what are the use cases for automatic insurance, and why insurance business and technology teams have to plan (and begin investing) now.
Hear tips from this fireside chat as Generali shares insights on the importance of AI in Insurance for delivering new products and services, their citizen-led journey, with 7k+ employees trained in next-generation workforce skills, the value of Process Mining to Insurers.
In this session, you will hear insights from EY, Prudential, and Guardian Life on the key business performance areas and metrics impacted by current workforce dynamics; best practices in using the digital technologies that can up-skill your employees; and tips on how to leverage intelligent automation to augment employees’ enterprise value.
Multiple analysts and industry advisors’ clearly show that Chief Execs are planning to ramp up investment in digital and core transformation. This is prompted by organizations’ need to counteract the adverse effects of workforce churn on customer experience and operational cost priorities.
However, the transformation programs themselves have been severely setback due to a gap in skills, leading to time and cost overruns. Workforce shortage and inflation have only exasperated this issue. In this session, we will get insights on best practices for utilizing core insurance systems to overcome these and other challenges.
Embrace the future of productivity and improve speed, quality, and customer experience through AI-powered intelligent automation.
Embrace the future of productivity and improve speed, quality, and customer experience through AI-powered intelligent automation.