CONVERSATIONAL AI
Conversational AI + automation? Now you’re talking.
Reimagine your employee experience with the IT digital agent solution. Get service desk requests resolved immediately to drive productivity, cost-savings, and employee satisfaction. Did you know that AI makes robots brilliant conversationalists?
Enhance interaction between end users & robots—with conversational AI
We’ve natively integrated the leading enterprise Conversational AI platform from Amelia with the UiPath Platform. When people ask Amelia for help with common IT issues like email credentials and Wi-Fi access, Amelia maps their challenge to a solution.
Say goodbye to wait times and ticketing queues
When organizations leverage the Amelia + UiPath joint solution, employees simply speak with Amelia via voice or chat to quickly resolve service desk requests from end-to-end. No hold times or ticketing queues are required.
Reduce service desk costs with connected tools and systems
Easily connect with enterprise systems so that employees can resolve all service desk requests from one central location – including VPN access, password requests, payroll changes, and ordering business cards. This would keep your operating costs low and employee satisfaction high.
Deliver the highest quality of employee services
When employees are bogged down by extended IT resolution times and endless service desk queues, businesses also suffer. Provide your employees with the highest quality of internal services to increase employee satisfaction and enable staff to focus on value-driving tasks.
Try UiPath now
Best-in-class use cases for conversational AI and business automation
IT support
Fix computer/app performance
Port activation
Check application status
VPN access
Printer access
Peripheral requests
Software requests
Human resources (HR)
Check leave balance
Submit leave request
Request pay statements
Make payroll changes
Get transportation schedules
Account admin
Reset my password
Account and distribution list requests
Request software access
Personal tasks
Order business cards
Process a document
Look up an acronym
Check office status
Summarize my upcoming meetings
Up to 98%
reduction of average handling time
10%+
improvement of eNPS
24/7/365
availability
Events
UiPath AI Summit—introducing Amelia & UiPath partnership and more on AI
Latest trends in AI & NLP, product updates & announcements, integrations with Open AI
AI success stories across industries
First-ever UiPath AI awards
Use your own chatbot, if you’d like
Our open platform offers direct integration with the leading chatbots—so you can bring yours along on your automation journey. Here are a few examples...
