A/NZ Higher Education Forum 

Derek Smith

Account Director, UiPath Queensland at UiPath Queensland

As Higher Education is impacted by reduced funding and staffing, yet still requiring high standards of student-facing services, automation or digital colleagues are helping universities meet these SLAs.

In our third peer-to-peer forum for Higher Education, you will hear customer stories from La Trobe University and the University of Wollongong on how they are leveraging automation to support their staff to deliver high-quality student services with reduced resources.

Hear from:

• Suzanne Sealey , Senior Manager, Advising & Retention and Rachael Innes , Senior Manager, Admissions & Scholarships at La Trobe University will discuss How to Keep Your Customer at the Heart of Automation. They will address how using automation positively impacted student services and created new partnerships.

• Paul De Ruyter , Business Improvement and Change Manager and Alison Nuske , Business Analyst, Information Management & Technology Service from the University of Wollongong will share their experiences in delivering a significant transformation program