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Supercharge your contact center agents with CX companion

Explore an all-in-one solution that optimizes contact center outcomes and streamlines operations with AI and automation.

Maximize efficiency and enhance customer connections

CX companion is an intuitive toolkit that combines AI, automation, and customer information in one easy-to-use interface. It helps agents solve problems faster and makes admin work easier, giving customer service reps more time to build stronger relationships with customers.

See CX companion in action in this animated demo

Watch as Efram transforms his day-to-day challenges with CX companion. See how advanced automation leads to quicker resolutions, greater accuracy, and less workload for his customer service agents.

CX companion handles the routine tasks and lets you can focus on the customer's needs

50%

of call time spent searching for and transferring data

20

systems interacted with per call on an average per agent

45%

average rep turnover at contact centers

Delight your customers

Step into a world where improving productivity is not a chore, but a joy. With CX companion, you can reimagine a workspace that integrates data and automations efficiently, making every interaction an opportunity to delight.

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Boost productivity

Easy to deploy. View and run the most relevant automations based on the context of a customer call integrated inside your workspace

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Reimagine outcomes

Faster time to value through AI + automation integrated inside your agent’s workspace​

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Revolutionize rep experience

Combine diverse customer information, relevant automations, call notes, and AI interactions into a single, personalized, intuitive interface

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Simplify your workflow: try this ready-to-use connector

Use the CX companion as a single platform to connect your systems. It gives agents smart automations, customer 360 data, and other tools.

UiPath
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More to explore in customer experience

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Case study

How Fiserv’s contact center halved average handle time with UiPath Apps

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Read the case study
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Case study

Encova Insurance: customer-focused innovation at its best

Learn how Encova improved efficiency, customer retention, and seamless post-merger transitions.

Read the case study

Join the future of customer experience automation and watch productivity soar