Solutions - Department - HR Automation - HR service center - SEPT 2024 - HR service center HERO

HR services automations open up new possibilities—and transforms the employee experience

Simplify employee access to the services with an HR automation solution that removes the bottlenecks and roadblocks from the employee experience.

24/7 HR chatbots answer questions, concerns, and process incident reports and compliance tickets

Onboarding bots also cut down on labor-intensive data entry​ and long cycle times

Improved email efficiency

80%

average handling time reduction in email classification and triage

McKinsey& Company, 2024

Higher productivity

40%

increased HR employee capacity

Gartner, 2024

Quicker response

30%

average handling time reduction in servicing requests

McKinsey& Company, 2024

See how automation drives productivity across HR functions

HR automation streamlines various functions such as talent acquisition, HR service center operations, payroll and benefits administration, learning and development programs, and overall talent management, thereby optimizing productivity.

Related departments

Talent acquisition

Reduce time-to-hire by shortlisting résumés based on predefined logic and use AI and automation to hone your recruiting strategy.

Read more

Related departments

HR

See how automation can make a difference across payroll, benefits, career development, succession planning, competency assessments, and more.

Read more

Case study

Highlighting efficiency through HR automation: Covestro's AI-driven transformation

With HR automation, Covestro’s HR specialists eliminated the manual administrative workload that kept them from playing a more strategic role in sourcing talent the company needs to maintain market leadership.

Read the case study
Highlighting efficiency through HR automation: Covestro's AI-driven transformation
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Webinar

HR executive discussion: Discover how HR automation helps organizations win the race for talent

Hear from leading HR executives on how they’re using automation to source better candidates, accelerate onboarding, and improve the employee experience.

UiPath
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Improve the employee experience by reducing manual work and handoffs in disjointed workflows

Help new hires faster with chatbots to answer FAQs around HR, payroll, and employee benefits.

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Streamlined activities

Auto-generate employee letters (immigration, verification, etc.) to improve the employee experience.

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A better experience

Simplify new-hire paperwork and onboarding activities. 

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Efficient processes

Trigger and track offboarding processes.

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Happy employees

Increase HR employees’ capacity ​for more strategic work.

Discover how an enterprise-wide automation and AI platform transforms HR processes to make work worthwhile.

HR service center

Enhance the employee journey by minimizing manual tasks and discontinuous processes. Help new hires with chatbots to answer FAQs around HR, payroll, and employee benefits.

  • Onboarding and offboarding
  • HRIS
  • Organize and maintain personnel records
  • Reporting
  • Payroll management

Onboarding and offboarding

Make day-to-day processes run smoother by streamlining new-hire paperwork, help tickets, onboarding activities, and end-to-end offboarding checklists. Onboarding bots reduce time to value. HR chatbots are available 24/7 to answer employee questions and process incident reports and compliance tickets.

Use cases:

  • New-hire tickets 

  • Process new-hire paperwork 

  • New-hire orientation emails 

  • Offboarding checklist tracking 

  • Sending final paid time off (PTO) payout to payroll

See how
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HRIS

Manage how employees' data moves from ATS, HRIS, payroll, and benefits. Make sure documents are filed in the right places in each system that is affected.

HRIS use cases:

  • HR system access 

  • ATS to HRIS integration  

  • Employee data audit 

  • Manage employee probation period  

  • Process employee status system changes

See how
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Organize and maintain personnel records

Auto-generate and centralize letters such as immigration and verification to improve the employee experience and ensure all data is completely up to date. Then you’ll be able to update your internal databases with correct new hire information.

Use cases: 

  • Auto-generate letters to streamline HR processes

  • Centralize all data and enhance the employee experience

  • Update internal databases with accurate new hire information

  • Save documents in employee's e-file

See how
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Reporting

Increase HR employees’ capacity for more strategic work by generating various employee reports—faster. 

Reporting use cases:

  • Generate comprehensive HR reports for decision making

  • Establish real-time analytics on HR service center performance

  • Automate and track employee satisfaction reports

  • Streamline incident and compliance ticketing reports

See how
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Payroll management

Manage changes in HRIS reports for items such as bonuses and balances, and develop and reconcile ad hoc reports as needed. 

Payroll management use cases:

  • Payroll reporting  

  • Payroll reconciliation

See how
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More to explore in HR services

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Video Demo

Automated onboarding demo: New employee onboarding

See how HR automation transforms the onboarding workflow and sets the tone for a better ongoing employee experience.

Watch the demo
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Video Demo

Employee experience demo: Employee self-service digital assistant

Watch this demo to see how UiPath is transforming HR functions with automation that improves the employee experience by allowing people to manage their own data.

Watch the demo
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Webinar

How Asda is transforming human resources with automation

Watch this fireside chat to learn about Asda’s journey and why they chose HR automation. Learn the benefits and what the future holds for the growing business. 

Send me the recording

Give your HR team the time and freedom to nurture talent and build better employee experiences.