UiPath automation for ServiceNow
Automate work in and around ServiceNow to unlock more value
ServiceNow provides digital workflows that create great user experiences and unlock employee and enterprise productivity. And the UiPath platform lets you do even more. Native bi-directional integration with the UiPath Platform makes it fast, easy, and seamless.
Maximize your investment in ServiceNow with UiPath capabilities
Streamline and improve your IT, customer, and employee experiences
Build end-to-end automations into legacy systems
Automate testing across ServiceNow and beyond
Do more with ServiceNow across your enterprise
IT service management
Human resources
Watch the demoOnboard and offboard employees
Provision new hires
Take manual effort out of routine employee interactions like expense reporting, training verification, vacation scheduling, and much more
Customer services
Watch the demoRespond more quickly to customer inquiries and complaints
Speed processing and reduce errors for sales orders and invoices
Improve efficiency and speed in claims management
Automated testing
Get the white paperAdd a robust testing capability for the automations and applications you’re developing in ServiceNow through UiPath Test Suite
Use UiPath Test Robots to provide continuous, automated testing of ServiceNow apps and automation
Technology modernization
Build seamless end-to-end automations using UI, API, and AI capabilities
Automate complex HR, IT, and customer service workflows involving legacy systems, like mainframes, that don't have APIs
Data migration and synchronization
Watch the demoMove data easily to and from ServiceNow
Keep data synchronized between ServiceNow and other systems during application modernization initiatives
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These companies—and many more—use UiPath and ServiceNow together
"It reduced the labor involved. And people get their licenses much faster, because our bots are running 24/7.”
Ashraf Youssef
Head of RPA center of excellence, Autodesk
Expand ServiceNow impact quickly with native bi-directional integration
Run UiPath robots right from ServiceNow
Get inbound automation from ServiceNow to UiPath with the ServiceNow Integration Hub UiPath Spoke. Using the Orchestrator APIs, you can start/stop jobs and create, retrieve, and edit your UiPath robots, all from within ServiceNow.
Build and run robots to automate workflows in and around ServiceNow
The UiPath Activity for ServiceNow works through the ServiceNow API to let you build and deploy robots in UiPath that work with ServiceNow records. Available through UiPath Marketplace and UiPath Studio.
Create and manage UiPath automated tests from ServiceNow
Automate test cases, monitor test runs, and get detailed test results with easy integration between UiPath Test Suite and ServiceNow that lets you test with UiPath Test Robots while managing your testing portfolio with ServiceNow.
White paper
UiPath Test Manager—Automate More and Manage Testing Your Way
Explore how ServiceNow integrated test management plugin helps you scale automations without changing your testing approach.
Automate workflows using APIs, UIs, and AI—in any combination
Need to automate ServiceNow processes involving mainframe systems that don’t have APIs? Use UiPath Studio to quickly and easily combine UI, AI, and API access into a single automation. UiPath Activity for ServiceNow makes building these automations—and many more—drag-and-drop simple.
One platform, thousands of automations. Built with trust.
Security, compliance, and governance are at the core of automation with UiPath. Manage and control your automations with the trusted UiPath Platform that prioritizes secure automation and simplified compliance with the regulations that matter most.
Trust in defense-grade security and auditing, including role-based access controls, encryption everywhere, and Veracode-certified code.
Discover trust and security at UiPath, including our privacy and data policies, our service status and 99.9% uptime guarantee, and latest security attestations.
ServiceNow partnership and certification
UiPath is a Premier ServiceNow partner and the first RPA vendor to have an IntegrationHub Spoke and certified Test Manager Connector app in the ServiceNow Store.
White paper
Automating Finance: 4 ways to streamline work for a better bottom line
Keep learning about UiPath and ServiceNow
Documentation
Delve deeper into the bi-directional details
Check out our ServiceNow documentation to see what you have to do to get started—and how easy integration between UiPath and ServiceNow is.
Webinar
Seamlessly connect testing with your application and RPA development projects in ServiceNow
Find out how ServiceNow Agile Development and ServiceNow Test Management can be used with UiPath’s Test Manager Hub to build automated testing portfolios.
Webinar
How to automate mainframe and other legacy systems with ServiceNow and UiPath
No need to turn off those systems you already have. In this session, you will learn how to automate legacy systems like mainframe apps with UiPath and ServiceNow.