Industry Solutions
November 29, 2021
Using Automation To Manage Suicide Prevention Hotlines Call Surge With New 988 Service
Learn how automating various contact center processes can help with digital suicide prevention and empower crisis contact centers to handle higher call volumes due to the new U.S. 988 service number.
Industry Solutions
November 3, 2021
Taking the Busy Signals Out of the Contact Center Experience: Automation Helps Managers Get Dialed In
Find out why automation has emerged as one of the most important tools to help contact center managers, supervisors, and team leads be more efficient and effective in their jobs.
Industry Solutions
October 13, 2021
The Power of Automation in a Post-Pandemic Contact Center
Discover the benefits of an automated contact center and the gap that robotic process automation (RPA) fills in a digitally transformed contact center.
Industry Solutions
October 4, 2021
Automating Auto Loans to Drive Bigger Profits
Find out how adding automation to auto loan processing can cut loan approval times from weeks to days—even hours
Industry Solutions
September 15, 2021
Take Two Robots and Call Me in the Morning: How Automation Can Transform Healthcare Delivery
Take a look at several ways a digital assistant can make a medical receptionist’s day easier, giving them more time to engage with patients. Automation is helping improve healthcare delivery around the world.
Industry Solutions
July 15, 2021
Using Automation to Drive ESG and Sustainability in Banking and Financial Services
Discover how banking and financial institutions can use automation to deliver on their ESG commitments, including green financing, investment research, ESG reporting and auditing.
Industry Solutions
July 5, 2021
How BPO Leaders Can Use Automation to Improve Market Share
Find out how business process outsourcing providers can use automation to retain clients and improve market share.
Industry Solutions
June 23, 2021
RPA Already Exceeding Expectations for Better Public Sector Performance
Read highlights from George Mason University's research paper on "The Promise of RPA for the Public Sector" and examples of how RPA is exceeding expectations in the public sector.
Industry Solutions
May 12, 2021
Automation Transcends Administrations: U.S. President’s FY22 Budget Proposal
Find out where (and how) automation is included in the President Biden's Fiscal Year 2022 (FY22) budget proposal.
Industry Solutions
May 7, 2021
What to Consider Before Automating Your CNC Machines
Before implementing automation for your CNC machines, here are the things you should consider beforehand to help you achieve manufacturing automation success.
Industry Solutions
April 13, 2021
How Investment Banks Are Improving Employee Experience with Automation
Find out how investment banks can use automation to improve business efficiency and retain top talent with an improved employee experience.
Industry Solutions
February 10, 2021
Key Trends Shaping the Use of AI in Banking and Financial Services
Get insights into how banks and financial services organizations are using the latest artificial intelligence to improve customer experiences and more.
Industry Solutions
January 21, 2021
6 Ways Automation Can Help with COVID Vaccination Rollouts
Explore the many ways software robots and automation can help health organizations around the world rollout COVID vaccines faster and more efficiently.
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