An overview of the new UiPath Platform for agentic automation

I’d like to offer a first peek at the new UiPath Platform for agentic automation. It’s the first platform of its kind, built to manage all agents, not just those built with UiPath. It’s designed to build bridges—not walls—across all of your systems, and created to power truly agentic and autonomous workflows of tomorrow. And it puts at the center perhaps the most important challenge in bringing agentic AI to enterprise workflows: balancing autonomy with control.

First introduced in 2019, our market-leading business automation platform has helped thousands of customers discover, manage, and operate deterministic task automations at scale. Now it is evolving further. Our platform continues to shape the future of work as we evolve into an increasingly sophisticated AI-native platform, where agentic AI combines with robotic process automation (RPA) to not only help our customers automate workflows, but also to orchestrate and transform end-to-end business processes.

The strategic pillars of agentic automation

The new platform is built around the four strategic pillars of agentic automation:

• Enterprise agents: we are introducing AI agents that complement and work with our robots to optimize workflows and processes to achieve the business’ desired business outcomes. We offer UiPath Agent Builder, an enterprise capability for building custom AI agents using a low-code developer experience.

• Agentic orchestration: we are evolving our orchestration to the process level, offering optimization, and intelligence capabilities that span entire workflows.

• Best-in-class automation: we are constantly infusing our core automation products with new AI capabilities, including intelligent document processing (IDP), intelligent Extraction Processing (IXP), and process mining.

• Trusted cloud: Our entire platform is built on our AI Trust Layer that provides audit, governance, and context grounding—and extends to dedicated, isolated options to meet certain geographic and industry-specific requirements.

So here it is: a new platform that intertwines through the operations of all agents, people, and robots, effectively creating the first unified system to orchestrate complex, dynamic, and reliable autonomous operations.

The new platform emphasizes the transition from deterministic automation to agentic orchestration, enabling intelligent collaboration and decision making across structured and unstructured workflows.

The platform is fully compatible with existing robots that execute millions of automations worldwide today. It provides a seamless transition to agentic AI for the millions of developers in the UiPath Community. And it opens up entirely new business opportunities for thousands of partners.

Key elements of the UiPath Platform for agentic automation

Let’s walk through the new platform. It’s built on layers of technologies and market-leading capabilities, many of which are familiar to our customers today, such as our IDP.

Security and governance as a foundation:

• A unified, secure foundation layer provides auditing, compliance, and governance, as well as secure integration services and easy-to-use development tools across our platform.

Three core functional layers:

• An Activities Layer offers a suite of activities (or tools) that provides unique capabilities to automate all tasks and processes. Activities can include processing of complex documents, as well as building robots, AI agents, and forms.

• A Workflows Layer allows for the complete assembly of agentic workflows. These are adaptive workflows that adjust based on real-time data and contextual understanding, driven by agentic decision making. They also facilitate human-in-the-loop exception management and agent testing for enhanced validation of autonomous automations.

• A Processes Layer facilitates the coordination of agents, people, and robots, enabling real-time decision making and reliable task execution across complex workflows. Processes can be visualized, monitored, and improved end to end.

Over time, we will be introducing specialized agents that sit on top of these layers, combining all of their capabilities, to drive industry-specific autonomous solutions. Our recent acquisition of Peak, an AI-native company that offers specialized agentic solutions for optimizing product inventory and pricing, moves us closer to this goal.

Intelligent actor collaboration:

Agentic automation requires the coordinated efforts of three core entities: AI agents, people, and robots. Each one plays a critical role in agentic processes.

• Agents: autonomous AI systems with contextual awareness and decision-making capabilities, capable of acting independently and proactively in unstructured environments

• Robots: deterministic software robots that emulate human actions for structured, rules-based tasks

• People: strategic collaborators, involved in decision making through human-in-the-loop processes, ensuring ethical oversight and contextual judgment

Conversational AI tools to speed time to value:

UiPath Autopilot™—our conversational AI assistant utilizing GenAI and natural language processing (NLP)—speeds every interaction around the UiPath Platform, including development, testing, and even business user interactions. 

See Autopilot in action.

A game-changer: bringing the fully automated enterprise to life

Unlike most agentic AI players today, we are committed to building bridges—not walls—between systems. We have the broadest and most diverse ecosystem with predefined connectivity. Integrations with leading enterprise systems and cloud platforms today including AWS, Google Cloud, LangChain, Microsoft, SAP®, Salesforce, ServiceNow, Slack, and more, showcase our comprehensive connectivity across digital ecosystems.

In short, our new platform is a game-changer for automation by unifying deterministic automation and agentic AI. It gives enterprises all of the tools and advanced capabilities they require to quickly scale automation across structured and unstructured processes. 

We have always aspired to enable the fully automated enterprise, where automation ran through the warp and weft of every operation and activity releasing enormous new value. With this new platform, we are there!

Join us at the virtual Agentic AI Summit on March 25 to see agentic AI and automation in action.