Finding new agentic paths with specialized agents: a look behind our acquisition of Peak

In fulfilling our vision of enhancing processes with vertically specialized agents, we are announcing today our acquisition of Peak, a Manchester (UK)-based company offering specialized agentic solutions for optimizing product inventory and pricing. We’re tremendously excited about this event, because it not only allows us to bring new vertical offerings to our UiPath customers, but it’s also a great strategic fit with our broader agentic automation strategy. When combined with the UiPath Platform™, Peak will represent the introduction of our first vertically specialized agents that are optimized around industry-specific use cases, delivering incredible time to value and bigger outcomes to customers.

A quick peek at Peak

Peak is an AI-native company focused on ‘decision intelligence,’ a field combining data science, machine learning (ML), and business logic to make complex business decisions actionable.

Decision intelligence capabilities make it faster and simpler for both AI experts and business users to leverage AI models in decision streams. Peak also offers specialized agentic solutions enabling companies in manufacturing, retail, and consumer packaged goods (CPG) to dynamically optimize inventory and product pricing in real-time.

These out-of-the-box solutions combine a data model with configurable AI workflows, key predictive models, and constraint templates for business logic. Specialized AI agents gather and transform data, apply models, and formulate recommendations in real time or on demand. Recommendations are presented to decision makers via clear dashboards that include supporting analyses and scenarios.

Peak is one of a handful of innovative AI-native companies providing vertical agentic solutions for specific domains and industries. Its offerings—focused on pricing and inventory, where improvements can quickly boost both bottom lines and customer satisfaction—offer significant value to a wide range of customers.

The synergies behind our strategy

The Peak acquisition is a strategic move that provides substantial benefits to both UiPath and Peak customers. Peak’s capabilities are a natural extension of our path to agentic automation and agentic orchestration. Combining AI agents, models, automations, and humans-in-the-loop, we can build robust enterprise-grade agentic processes together.

This acquisition also supports our strategy of leveraging specialized enterprise agents in industry-specific agentic solutions. The combined UiPath and Peak offering delivers specialized agents that empower industry executives and their teams with intelligent, data-driven decision making and automation capabilities. What’s more, we’ve already developed successful Peak integrations and connectors—ensuring that our technologies can work together for the mutual benefit of all our customers.

Finally, there’s the SAP® factor. Like UiPath, Peak has seen success with large, complex SAP installations. Given the UiPath partnership with SAP and our elite designation as one of only a handful of SAP Solutions Extension Partners—as well as the heightened relevance of pricing and inventory to so many SAP customers—this is an opportunity for us to go deeper in the SAP install base.

As for Peak, it now has an opportunity to expand quickly from its primarily UK customer base to a global market. It can quickly benefit from our go-to-market reach and the existing relationships with our thousands of manufacturing, retail, and CPG customers around the world. Plus, our automation capabilities extend the reach and value of Peak’s solutions by allowing customers to quickly automate post-decision activities and workflows (for example, once a person accepts a given pricing recommendation, automatically generating notifications and updating financial, sales, and ERP systems).

But are the mutual benefits really real?

We’re convinced of the benefits—because we’ve seen them play out in the real world. Here’s an example: our joint success story with Heidelberg Materials. With more than 51,000 employees at almost 3,000 sites in over 50 countries, Heidelberg Materials is one of the largest integrated manufacturers of building materials in the world.

Heidelberg Material’s United Kingdom (UK) operations were fielding 40,000+ quote requests per year. In the commoditized building materials market, rapid response is critical. But Heidelberg Material’s process—where human reps compiled data, analyzed it, computed figures, and built a quote in SAP—was taking an average of eight hours.

The combined UiPath and Peak solution has changed all that. Collating data from SAP ECC is now fast, accurate, and fully automated for Heidelberg Materials, thanks to UiPath intelligent data processing (IDP) and communications mining capabilities. This data goes directly to Peak’s quote pricing optimizer solution, which analyzes customer requests, simulates conversion likelihood at different price/margin combinations, and formulates an optimal price recommendation. A UiPath Robot then passes this recommendation back to the salesperson in their SAP interface.

This automated end-to-end process is driving big uplifts in sales team efficiency, quote conversion rates, and net margin. The average time from request to quote has been cut 90+%, from eight hours to a half-hour. And with the optimal price for conversion and margin baked into every deal, conversions have improved by 2%.

What’s ahead for Peak and UiPath?

As we look toward the future, we couldn’t be more excited about this new opportunity to unleash the benefits of agentic automation in a specific, targeted, tangible way. And we’re delighted to welcome the Peak team—and their customers—to the UiPath family.

If you’d like to learn more about agentic automation and enterprise agents for your business, join us at the upcoming Agentic AI Summit.